Privacy Policy
This policy explains how Smart Market Intel collects, uses, stores, and protects information submitted through our website, forms, and customer portal.
Information we collect
We collect account and contact details, request specifications, communications, payment references, and files that you choose to provide. We also collect limited technical information required to secure and operate the service.
How information is used
Information is used to review inquiries, prepare samples and quotations, fulfil data requests, manage payments and deliveries, provide support, and maintain audit records. A contact inquiry does not consume a free-sample entitlement.
Sharing and service providers
We share information only with authorized staff and service providers needed for hosting, payments, email, WhatsApp, storage, security, and analytics. Providers receive only the information required for their role.
Retention and security
Access controls, encryption where appropriate, private file storage, and audit trails are used to protect records. Retention depends on operational, contractual, security, and legal requirements.
Your choices
You may request access, correction, or deletion of eligible personal information. Certain billing, fraud-prevention, and audit records may need to be retained. For privacy-related questions or requests, contact mayank@smartmarketintel.com.
Questions about this policy can be sent through our Contact page.
Contact Smart Market Intel